Privacy Policy

Last Updated: February 20, 2026

1. Introduction

Smart Facility Management ("we", "us", or "our") is committed to protecting the privacy of our clients and website visitors in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's privacy laws.

2. Information We Collect

We collect information that you provide directly to us through our contact forms, including your name, email address, phone number, and facility specifications. This information is used solely for the purpose of providing cleaning estimates and managing our service relationship.

3. Use of Personal Information

We use the collected information to:

• Provide and manage commercial cleaning services.
• Communicate regarding quotes, scheduling, and billing.
• Ensure compliance with Ontario health and safety regulations.

4. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

5. Security

We implement a variety of security measures to maintain the safety of your personal information. Our internal access to your data is restricted to employees who need the information to perform a specific job (e.g., billing or customer service).

6. Contact Us

If you have questions regarding this privacy policy, you may contact our Privacy Officer at hello@smartfacilitymgmt.com.